Title - Raw materials for creating a new booking process
Paint pictures of the real pain/opportunity - 202105051232 Let them see the pain; don’t save them - 202104071251 Nurture and make sure they are ok when painting the picture of pain and asking questions that reveal pain - 202105051211 Give them the opportunity to paint their own picture - 202104131025
Ask interrogative questions - 202104071251 Stay emotionally neutral - 202104031114 Conserve your time, energy, money, and emotion - 202104031115 No assumptions; ask interrogative questions - 202104271214 No expectations or neediness - 202104131045