Obviously it is best to never lose a customer. But when you do - as all businesses do - you have a great opportunity to reconnect with them at an even deeper level than before.

In fact, reactivated clients often appreciate, value and respect more than ever before. That’s because the process requires you to put yourself in their shoes, appreciate them, and extend yourself to once again provide the advantages they came to you for in the first place 202107071152.

[#abraham2000gettingeverythingyoucan]: Jay Abraham (2000): Getting Everything You Can Out Of All You’ve Got, Truman Talley Books, pp. 211