A Little More Conversation: How Conversational AI Can Help Save Our Health Service
Metadata
- Author: DHI
- Full Title: A Little More Conversation: How Conversational AI Can Help Save Our Health Service
- Category: articles
- Summary: Richard Samuel, a former NHS leader, believes that conversational AI can enhance healthcare by making it more efficient and personal. He emphasizes the importance of maintaining human-like interactions in digital solutions to improve patient engagement. Samuel argues that well-designed AI can save the NHS time and money while offering quality care to patients.
- URL: https://www.digitalhealth.net/2025/04/a-little-more-conversation-how-conversational-ai-can-help-save-our-health-service/
Highlights
- EBO, a leading provider of AI-driven patient engagement solutions. (View Highlight)
- In the past, poorly designed chat solutions have been a source of frustration. However, people want their problem solved in the most expedient way possible and next generation virtual agents, such as EBO, represent a game-changer for patients.” (View Highlight)