In one column there is your own passion. Understand what that is. Then, in the next column, write down the other person’s passion. Understand how to connect with theirs. When you can get both working side by side, that tide floats all ships. (Location 581)
Note: Do this before a phone call?
If you go back to the basics: writing letters, sending postcards, sending videos, using the phone to phone people, creating events and moments for your community, taking the time to connect one person to another with a clap on the shoulder and a handshake, you get to engage all the senses. You get to project you. And everyone wants to work with unique, individual people. As I said before, you’re already unique and individual from birth. Now, they get to see it. (Location 1323)
Note: Do these this — and thesse things only — to communicate.
