Title - No business can satisfies 100% of customers 100% of the time Tags - retention
It’s rare that a business intentionally offends, upsets, dissatisfies or fails to acknowledge a customer, but there are umpteen overlooked occassions and reasons why this happens anyway (and frequently) in every business.
[#abraham2000gettingeverythingyoucan]: Jay Abraham (2000): Getting Everything You Can Out Of All You’ve Got, Truman Talley Books, pp. 211